Privacy Policy

Introduction

7u7u7 ("we", "our", or "us") operates the online gaming platform accessible at https://7u7u7.vip (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose, and protect personal information provided by users ("you" or "your") who register, access, or otherwise use our services in Bangladesh and beyond.

By registering an account or using any feature of the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms outlined here, please discontinue your use of the Platform.

This policy applies to all services offered by 7u7u7, including but not limited to cricket betting, live casino games, slot machines, crash games, and any promotional or bonus activities on the Platform.

Information We Collect

7u7u7 collects personal information in order to provide secure, reliable, and fair gaming services to users in Bangladesh. We collect information in two primary ways: information you provide directly, and information collected automatically when you use the Platform.

Information You Provide Directly

When you register an account, make a deposit, withdraw funds, or contact our support team, you may provide us with:

• Full name, date of birth, and national identification details for account verification purposes
• Contact information including email address and mobile number (for bKash, Nagad, or Rocket wallet verification)
• Residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere)
• Financial transaction records including deposit and withdrawal amounts in BDT
• Communications you send to our customer support team, including chat logs and email correspondence

Information Collected Automatically

When you browse or play on the Platform, our systems automatically log certain technical data to ensure a smooth experience and platform integrity:

• IP address, device type, operating system, and browser version
• Session duration, pages visited, features used, and game activity logs
• Cookies and similar tracking technologies (see our Cookie Policy section below)
• Referral source data — how you arrived at the Platform (e.g., search engine, promotional link)

How We Use Your Information

The information collected by 7u7u7 is used strictly and only for the following legitimate purposes:

• Account creation, identity verification (KYC), and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank
• Delivering customer support, resolving disputes, and responding to your inquiries
• Sending transactional notifications about your account, deposits, and promotional bonuses (only where you have opted in)
• Detecting and preventing fraud, money laundering, and any activity that violates our Terms and Conditions
• Improving Platform performance, personalising user experience, and conducting internal analytics and research

Payment Data and Financial Privacy

Financial privacy is a top priority for 7u7u7, particularly given the wide use of mobile financial services such as bKash and Nagad among our Bangladeshi players. All payment transactions are handled through secure, encrypted channels.

Transaction histories and deposit or withdrawal records are retained for a period required by applicable financial regulations and our internal compliance obligations, after which they are securely purged from our systems.

Sharing and Disclosure of Information

7u7u7 does not sell, rent, or lease your personal data to third parties. We may share your information only in the following limited and lawful circumstances:

• Service providers and technology partners who operate strictly under data confidentiality agreements and assist us in delivering Platform functionality (e.g., payment processors, game providers such as Pragmatic Play or Evolution Gaming, fraud detection services)
• Regulatory or law enforcement authorities in Bangladesh or internationally, where we are required to do so by applicable law, court order, or governmental regulation
• A successor entity in the event of a merger, acquisition, or asset transfer, provided that the acquiring party agrees to uphold the same data protection standards described in this policy
• With your explicit written consent for any purpose not listed above

Where we share data with third-party service providers, we require them to process your information only for the specified purpose and to maintain adequate security measures consistent with the protections described in this Privacy Policy.

Cookies and Tracking Technologies

7u7u7 uses cookies and similar technologies (such as local storage and session tokens) to maintain your login session, remember your preferences, detect fraud, and analyse aggregated usage patterns. Cookies are small text files placed on your device when you visit the Platform; they do not contain executable code or personal identification credentials.

You may configure your browser or mobile device to reject or delete cookies; however, doing so may affect the functionality of certain features on the Platform, including maintaining your logged-in session. We do not deploy advertising-network tracking cookies or share cookie data with external advertising platforms.

Data Retention

7u7u7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law and regulatory obligations. Specifically:

Account data is retained for the duration of the account's active status plus a reasonable period following closure to allow for dispute resolution. Transactional records required for financial compliance are held for the period mandated by applicable standards. Marketing preferences and consent records are maintained until you withdraw consent. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so it can no longer be attributed to any identifiable individual.

Your Data Rights

7u7u7 respects your right to control your personal information. As a registered user of the Platform, you are entitled to exercise the following rights at any time by contacting us at the email address listed in the Contact section below:

• Right of Access: Request a copy of all personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete personal data
• Right of Erasure: Request deletion of your personal data subject to legal and compliance obligations
• Right to Object: Object to the processing of your data for direct marketing purposes
• Right to Data Portability: Request your data in a structured, commonly-used, machine-readable format

We aim to respond to all data rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, and we will notify you of any such extension in advance.

Security Measures

7u7u7 implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options available to registered users.

While we take every reasonable precaution to safeguard your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users without undue delay in accordance with applicable obligations.

Age Restriction

Our Platform is strictly intended for adults. You must be 21 years of age or older to register an account, make deposits, or participate in any gaming activity on 7u7u7. This requirement applies to all users in Bangladesh and any other jurisdiction in which the Platform is accessible.

Changes to This Privacy Policy

7u7u7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-Platform notification.

Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7u7u7 handles your personal data, please reach out to our dedicated privacy support team. We are committed to addressing your queries promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Our support team operates during Bangladesh Standard Time (BST, UTC+6) business hours and typically responds within 1–2 business days.